FityStores information
Returns, exchanges, and cancellations
Report a problem
Contact FityStores within 48 hours of delivery if an item is incorrect, damaged, or appears defective. Include your order reference and describe the issue; photos can help the seller review it. Do not send sensitive payment credentials.
Review and next steps
The seller will review the order details and discuss an appropriate next step with you. Eligibility and any exchange, repair, cancellation, or refund arrangement must be confirmed for the specific order.
Assessment and outcome
The seller will review the order details and discuss the next step with you. Contacting the store within 48 hours starts a review; it does not automatically approve a refund or exchange. Any remedy will be assessed for the specific case and applicable consumer rights are not waived.
Contact
Use the Contact page to call or message the seller about an order.
Need help? Contact FityStores.